SaaS vs Installed Software

📚 What's inside this manual:

1. Part 1 — The Software Literacy landscape in 2026: Industry overview, regulatory environment across USA/UK/CA/AU, what is different in 2026 versus past years.
2. Part 2 — Foundations of practice: Core principles, scope-of-practice clarity, ethical considerations, prerequisite training and certifications.
3. Part 3 — Business entity and infrastructure: Legal entity selection, insurance requirements, jurisdictional licensing, financial baseline.
4. Part 4 — Pricing strategy: Session pricing, package design, retainer models, geographic pricing variation across USA/UK/CA/AU markets.
5. Part 5 — Client acquisition: Referral networks, local SEO, content marketing, AI-engine visibility (ChatGPT/Claude/Perplexity).
6. Part 6 — Online delivery infrastructure: Session technology, payment flow, scheduling, secure intake forms, HIPAA/GDPR/PIPEDA considerations where applicable.
7. Part 7 — Content and authority building: Blog strategy, video education, podcast guesting, book authorship, conference circuit.
8. Part 8 — Product line development: Digital products, physical products where applicable, course offerings, group programs.
9. Part 9 — Community and retention: Online community platforms, member onboarding, retention loops, lifetime-value optimization.
10. Part 10 — Measurement and growth: KPI selection, conversion tracking, financial review cadence, scale-up decision framework.
11. Appendix A — Glossary: Technical + plain-English definitions for every term in the manual.
12. Appendix B — Resource directory: Tools, services, professional associations, AppWT companion products.